Transmission Repair & Auto Service in Glen Allen & Short Pump, VA · Since 1985

Aarrow Automotive & Transmissions has been part of Richmond’s trusted auto care since 1985, and our West End shop is the transmission specialist and full-service garage right in the heart of Glen Allen, minutes from Short Pump.

West End Location –

Serving Glen Allen and Short Pump

When your car, truck, or commercial vehicle needs attention, find us at:

Aarrow Automotive & Transmissions

4509 Pouncey Tract Road
Glen Allen, VA 23059
Business Hours: Monday–Friday, 7:00 am–6:00 pm
Phone: 804-364-2500

We’re conveniently located just off Pouncey Tract Road, near Broad Street and Short Pump. Our team takes pride in delivering high-quality repairs, excellent customer service, and solutions you can count on.

Get to Know Aarrow Automotive

High Quality Auto Repair in Glen Allen and Short Pump, VA

Aarrow Automotive & Transmissions sits right on Pouncey Tract Road, a short drive from the Broad Street corridor and just minutes from Short Pump Town Center. Drivers throughout Glen Allen, Short Pump, western Henrico County, and the greater West End have relied on our shop for transmission repair and full-service automotive care since 1985. Whether you’re heading down Broad Street to work, running errands near Short Pump Town Center, or commuting along I-64, our team keeps West End vehicles running reliably, and we’re easy to reach whether you’re coming from the shops near Short Pump or the neighborhoods closer to Pouncey Tract Road itself. Years in this community have taught us the roads, the routines, and the kinds of repairs West End drivers need most, from stop-and-go rush hour wear to long highway commutes.

Our Team | Aarrow Automotive

Glen Allen’s Transmission Specialists Since 1985

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Transmission work is where Aarrow started back in 1985, and it’s still what we’re known for throughout Glen Allen and Short Pump. Our team is ASE-certified, with deep hands-on transmission diagnostic and repair experience behind every vehicle that comes through our bay doors. That experience matters with transmissions, because a misdiagnosis or a rushed repair gets expensive fast, and it’s an area where cutting corners shows up quickly. 

We work on automatic and manual transmissions across all makes and models, from domestic trucks and SUVs to Japanese, Korean, and European imports. Whether you’re noticing slipping gears, a delayed or rough shift, fluid leaking underneath your car, a check engine or transmission warning light, or simply want a fluid service before a road trip, we’ll give you a straight diagnosis and a written estimate before any work begins, with no guessing games and no upsells you don’t need.

Trust Aarrow’s expert technicians to get you back on the road!

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Full-Service Auto Repair for Glen Allen & Short Pump

Since 1985, we’ve been the go-to auto repair shop for the Glen Allen and Short Pump communities. Our comprehensive services cater to all makes and models, ensuring your vehicle gets the attention it needs. No matter the issue, our trained technicians and state-of-the-art equipment can handle it. Here’s what we can do for you:

When your transmission is slipping, hesitating, or throwing a warning light, our ASE-certified technicians run a full diagnostic before recommending any repair. Most transmission problems in Glen Allen and Short Pump come down to worn seals, low or degraded fluid, solenoid failures, or sensor issues, and catching them early is almost always cheaper than waiting. We’ll walk you through exactly what we find and what it will cost before we touch your vehicle.

When a transmission has failed beyond a simple repair, we offer both rebuild and full replacement options, and we’ll help you weigh the cost and long-term value of each. A rebuild restores your existing transmission to like-new condition using OEM or OEM-equivalent parts; a replacement swaps in a remanufactured or new unit. Either way, our West End customers get a clear explanation of the tradeoffs in plain English, along with the warranty details for the work we perform.

Virginia requires an annual safety inspection, and our Glen Allen shop is a certified inspection station for cars, trucks, and light commercial vehicles. We check brakes, tires, lights, steering, suspension, seat belts, mirrors, and exhaust, the same items the state requires, and if something needs attention, we can typically make the repair on the spot.  Learn more about our state inspection process here.

Regular oil changes and fluid checks are one of the best ways to protect your engine and your transmission from premature wear, especially on the stop-and-go commute many Short Pump and Glen Allen drivers deal with daily. We check fluid levels, filters, belts, and hoses at every visit so small issues get caught before they become expensive ones.

Grinding, squealing, or a soft brake pedal are signs it’s time for an inspection. We service pads, rotors, calipers, and brake lines for all makes and models, and we’ll always show you the wear on your old parts so you know exactly why a repair is needed.

From rotations and alignments to new tire installation, we help Glen Allen and Short Pump drivers keep their vehicles safe and fuel-efficient on the road. Uneven tire wear is also one of the first signs of a suspension or alignment issue, so we check both together.

A West End summer without working AC isn’t an option. We diagnose and repair compressors, condensers, evaporators, and blower motors, and we’ll give you a written estimate before recharging or replacing any component. See our full AC repair services here.

Rough rides, pulling to one side, or unusual noises over bumps often point to worn suspension components, and left unchecked, they accelerate tire and alignment problems. Our technicians handle everything from shocks and struts to check-engine diagnostics and engine repair, all backed by the same straightforward, written-estimate approach we use across every service.

Local Glen Allen and Short Pump businesses trust Aarrow to keep their fleet vehicles on the road with minimal downtime. We offer flexible scheduling and preventative maintenance plans designed around your business’s needs, not just individual vehicle repairs.

Why Choose Aarrow Automotive & Transmissions?

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Aarrow has served Glen Allen and Short Pump since 1985, and a few things haven’t changed in 40 years:

  • 40 years of West End trust. Serving Glen Allen and Short Pump since 1985.
  • ASE-certified technicians on every job, not just transmissions.
  • Honest, written estimates before any work begins, with no surprise charges. 
  • All makes and models, domestic and import, cars and light trucks.

Glen Allen & Short Pump Transmission FAQs

Transmission repair costs vary widely depending on the issue. A fluid service or sensor replacement might run under $200, while a rebuild or full replacement can run into the thousands. We diagnose your vehicle first and always provide a written estimate before starting any work, so you know the exact cost before you commit.

Appointments aren’t required for state inspections at our Glen Allen shop, but we recommend calling ahead or asking about drop-off to minimize your wait, especially near sticker renewal deadlines.

Yes. Our technicians work on all makes and models, including Japanese, Korean, and European imports, alongside domestic cars and trucks.

Most transmission rebuilds take several days to a week, depending on parts availability and the extent of the damage. We’ll give you a realistic timeline once we’ve completed our diagnostic.

Common warning signs include slipping or delayed gear shifts, a burning smell, fluid leaking under your car, grinding or shaking during shifts, and a transmission or check-engine warning light. If you notice any of these, it’s worth having it looked at before it becomes a bigger repair.

Our West End location on Pouncey Tract Road sits between the two, making it an easy, convenient stop for drivers throughout both Glen Allen and Short Pump, as well as western Henrico County.

Most manufacturers recommend a transmission fluid service every 30,000–60,000 miles, though this varies by vehicle and driving conditions. We can check your fluid condition at any routine visit and let you know if it’s time.

Schedule Your Glen Allen or Short Pump Auto Repair Today

Serving Glen Allen and Short Pump

Whether you need a transmission diagnosis, a state inspection, or routine maintenance, the Aarrow team is ready to help. Stop by our Pouncey Tract Road shop or give us a call. We’ll get you back on the road with an honest answer and a fair price.

Aarrow Automotive & Transmissions

4509 Pouncey Tract Road
Glen Allen, VA 23059
Business Hours: Monday–Friday, 7:00 am–6:00 pm
Phone: 804-364-2500